2015-2016 FISCAL YEAR OUTCOME MANAGEMENT RESULTS As a CARF accredited organization dedicated to the provision of quality services, Fellowship House Policy measures the efficacy of its programs quarterly. The information is compiled by staff who produce the Outcome Management report. The quarterly report is distributed to the Executive Staff, Department Managers, Program Area Supervisors and the Board of Directors. Staff review the results with our members at least annually.
The Outcome Management System Report for the 2015-2016 fiscal year, which is an annual compilation of the year’s four quarterly reports, is summarized below. Following are the aggregate effectiveness scores across all program areas. The accompanying charts show individual scores.
Hospital Recidivism Rates
Hospital Recidivism: 2.33%. Combined psychiatric hospitalizations across all programs accounted for a little more than 2% of days in the quarter.
Percentage of Members Whose GAF Increased or Remained the Same.
Maintenance/Improvement in Functioning: 88%. Of the Global Assessment of Functioning scores assessed during the quarter across all program areas, 88% either improved or were maintained.
Consumer Satisfaction: 89%. Across all program areas, over 85% of members reported high levels of satisfaction with services.